Save ticket in the Wallet app

You will receive an order confirmation and the ticket by email after placing your order.

In addition to the PDF file, you will also find a PKPASS file attached for inserting into a wallet app on your smartphone.

The Wallet app is already pre-installed on iPhones; for Android smartphones, please install a free wallet app (e.g., Wallet Passes) beforehand.

If you do not receive a ticket by email, you can download your valid tickets again as a registered user in your customer account via the order history or “My Orders” section and resend the delivery email.

Since the ticket from the VRS ticket shop is a personal ticket, please keep the ticket saved on your smartphone, along with a valid photo ID, available for the entire duration of your journey.