You will receive an order confirmation and the ticket by email after placing your order.
In addition to the PDF file, you will also find a PKPASS file attached for inserting into a wallet app on your smartphone.
The Wallet app is already pre-installed on iPhones; for Android smartphones, please install a free wallet app (e.g., Wallet Passes) beforehand.
If you do not receive a ticket by email, you can download your valid tickets again as a registered user in your customer account via the order history or “My Orders” section and resend the delivery email.
Since the ticket from the VRS ticket shop is a personal ticket, please keep the ticket saved on your smartphone, along with a valid photo ID, available for the entire duration of your journey.