You`ve got a "Deutschlandticket" subscription in the VRS Ticketshop.
With the introduction of the "Deutschlandticket" in May 2023 the ticket was designed as a digital ticket only as a subscription.
We still send both, a PDF and a PKPSS-file monthly. Printing the PDF file sent to you via email was possible as a transitional solution until 31.12.2023.
Since 01.01.2024, following explicit instructions from federal politics, the "Deutschlandticket" is issued exclusively as a digital ticket.
Initially, it is available in chip card and mobile ticket (HandyTicket) formats on a smartphone.
In the case of Verkehrsverbund Rhein-Sieg (VRS), the "Deutschlandticket" is also available through the VRS Ticketshop as an online version for the wallet app.
You have chosen this distribution method, adding the monthly sent PKPSS-file to your smartphone's wallet app. Instructions can also be found on the VRS Ticketshop homepage under the tab 'Shop Info'.
According to national regulations for the "Deutschlandticket", the PDF file in printed form (Ticket-to-Print) is no longer permissible. This regulation can be found in Annex 27 of the VRS Gemeinschaftstarif (Point 2, Travel Authorization and Validity Area).
However, according to the Association of Transport Companies (VDV), you can alternatively display the PDF file on your smartphone (Ticket-to-Show).
For this reason, we continue to send both the PDF and PKPSS-files to you.
During an inspection, a printed out version is currently tolerated since you have a valid subscription.
If questions or issues arise, please contact us via email at onlineticket-abo@rsvg.de